Accessibility Statement
We want everyone to be able to shop cyclonepods.com, including people who use a screen reader, navigate by keyboard, zoom in, or rely on other assistive technology.
Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.
How we test
- We scan the site's main shopping pages (home, collections, product pages, cart and checkout) with the axe-core accessibility checker. The same checks run automatically in our nightly test suite.
- We test by hand with a keyboard only, and on a 320-pixel-wide screen (the same as 400% zoom on a laptop).
- Our last full review was in October 2026. It covered color contrast, keyboard access, focus order, form labels and error messages, headings, and motion. We fixed what we found.
Known limitations
- Some features come from other companies, including Afterpay's payment messaging and the support chat window. We fix what we control on our side, but we can't change how those parts are built.
- Photos and videos uploaded by customers with their reviews may not have text descriptions or captions.
- Our lab certificates are scanned PDF documents. The key results from each certificate are also written out as text on our vape lab testing and Focus Pouches lab testing pages.
Tell us about a problem
If anything on the site is hard to use, email support@cyclonepods.com. Tell us the page and what went wrong. We reply within 1 business day, and we'll help you finish your order while we fix the problem.
